8:00 AM to 8:30 AM |
Registration & Continental Breakfast |
8:30 AM to 10:00 AM |
Opening Session with Keynote Speakers |
10:00 AM to 10:15 AM |
Break |
10:15 AM to 11:00 AM |
News From the Road: Overcoming Your Top 10 Challenges |
What's New in Microsoft Dynamics CRM 2011
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Diamond Readiness: Preparing and Planning for Success |
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11:15 AM to 12:00 PM |
Diamond Web Part Deployment Soup to Nuts |
Protech Cloud Services - Simplifying Technology |
Diamond Member Experience: From Concept to Live Application |
12:00 AM to 1:30 PM |
Luncheon
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1:30 PM to 2:30 PM |
Upgrading to CRM 2011 - Architecture and Deployment Readiness |
Putting the User First! Driving Adoption with Microsoft Dynamics CRM 2011 |
Diamond Web Part Deployment Soup to Nuts |
2:30 PM to 2:45 PM |
Break |
2:45 PM to 3:45 PM |
v4 – Unlock the Power
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Diamond Member Experience: From Concept to Live Application
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Understanding and Planning for Upgrading to CRM 2011 |
3:45 PM to 4:00 PM |
Break |
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4:00 PM to 4:45 PM |
Wow! Awards Ceremony |
4:45 PM to 5:00 PM |
Presidential Address |
5:00 PM to 8:00 PM |
Customer Celebration Reception |
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